Customer Experience Coach
1 week ago
We are seeking a Customer Experience Coach to join our team in the USA Clinics Group. As a key member of our contact center operations team, you will be responsible for coaching and developing our agents to deliver exceptional customer experiences.
Responsibilities:- Partner with team leads and supervisors to address performance gaps through targeted coaching and training.
- Facilitate regular calibration sessions to ensure consistency in quality assessments.
- Create a culture of continuous learning and improvement by encouraging feedback, innovation, and professional development.
The estimated salary for this position is $80,000 - $105,000 per year, depending on experience and qualifications.
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Customer Experience Manager
1 month ago
Northbrook, Illinois, United States USA Clinics Group Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Manager to join our team at USA Clinics Group. This is a full-time position based in Northbrook, Illinois.About the RoleThe successful candidate will be responsible for driving sales results within our call center by managing teams, processes, and scripts to produce efficient, effective, and...
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Customer Experience Specialist
1 week ago
Northbrook, Illinois, United States California Pizza Kitchen Full timeJob DescriptionWe are seeking a skilled Delivery Driver to join our California Pizza Kitchen team! In this role, you will play a vital part in delivering our signature pizzas and sides to customers, providing an exceptional dining experience that exceeds their expectations.About the Role:As a Delivery Driver, you will be responsible for managing your route,...
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Customer Experience Developer Specialist
1 week ago
Northbrook, Illinois, United States Levi Ray & Shoup Inc Full timeJob DescriptionWe're looking for a talented CX Full Stack Developer and Support Specialist to join our dynamic eCommerce/Customer Experience team. As a key member of our team, you'll be responsible for developing and supporting SAP Commerce Cloud solutions for internal customers. If you have strong technical skills, excellent communication abilities, and a...
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Retail Experience Associate
3 weeks ago
Northbrook, Illinois, United States The Container Store Full timeAbout the RoleThe Container Store is looking for a skilled and enthusiastic individual to fill the position of Retail Employee / Project Specialist. This role offers a unique opportunity to work with a leading specialty retailer and contribute to the success of our organization. Main Responsibilities:Provide excellent customer service and support throughout...
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Client Experience Representative
3 weeks ago
Northbrook, Illinois, United States Restore Hyper Wellness Full timeJoin Our TeamWe are seeking a talented Health and Wellness Technician to join our team at Restore Hyper Wellness. As a key member of our staff, you will play a vital role in delivering exceptional customer experiences and promoting the benefits of our innovative wellness services.About the JobThis is an hourly paid position with a competitive wage range of...
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Guest Experience Specialist
2 weeks ago
Northbrook, Illinois, United States Di Pescara Full timeAbout Our Restaurant:Di Pescara is a contemporary seafood and sushi restaurant located on the North Shore. Our menu features a range of Italian and global specialties, as well as hand-rolled sushi and other seafood dishes. We pride ourselves on providing exceptional guest experiences and creating a welcoming atmosphere for our customers.Job Description:We...
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Retail Experience Associate
1 week ago
Northbrook, Illinois, United States PetSmart Full timePetSmart is a dynamic and growing company seeking a Part Time Sales Professional to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and supporting the sales team in achieving sales goals.You will play a critical role in ensuring the safety of all living pets in the stores, as well as helping...
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Customer Service Representative
2 weeks ago
Northbrook, Illinois, United States Above Lending Full timeAbove Lending is a leading provider of innovative financial services. We offer simple and transparent products designed to help our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and promote financial well-being.We are seeking an experienced Customer Care Agent to...
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Customer Service Ambassador
4 weeks ago
Northbrook, Illinois, United States Waterway Carwash Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Waterway Carwash in Northbrook, IL. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.About the RoleThis is a...
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Insurance Customer Care Specialist
4 weeks ago
Northbrook, Illinois, United States State Farm Insurance Full timeAt State Farm Insurance, we are looking for a skilled and detail-oriented professional to fill the role of an Insurance Customer Care Specialist. This position is ideal for individuals who enjoy working with customers, have excellent communication skills, and can provide top-notch support in a fast-paced environment.Job Description:Key...
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Portfolio Recovery Specialist
4 weeks ago
Northbrook, Illinois, United States Creative Financial Staffing Full time**Job Summary**Creative Financial Staffing is seeking a skilled Portfolio Recovery Specialist to support domestic and international portfolio accounts. As a key member of our team, you will be responsible for providing exceptional customer service, managing portfolios, and achieving business objectives.**About the Role**The ideal candidate will have previous...
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Customer Service Representative for Pets
7 days ago
Northbrook, Illinois, United States PetSmart Full timeAbout Our Company:PetSmart, Inc. is a leading retailer of pet food, toys, and supplies. With over 1,600 stores across North America, we are dedicated to providing a wide range of products and services that meet the needs of pets and their owners.Our Mission:To deliver a unique shopping experience that enriches the lives of pets and their owners by offering...
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Customer Service Representative
4 weeks ago
Northbrook, Illinois, United States Waterway Carwash Full timeAbout Waterway CarwashWe are a leading provider of car wash services, committed to delivering exceptional customer experiences. Our team is dedicated to providing outstanding service and ensuring that all customer needs are met.Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at our Northbrook location. As a key...
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Customer Service Representative
1 week ago
Northbrook, Illinois, United States UnitedService Companies Full timeAbout the RoleWe are looking for a motivated and organized Front Desk Agent to join our team at UnitedService Companies. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreeting Guests: Provide a warm welcome to hotel guests and...
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Call Center Business Manager
2 weeks ago
Northbrook, Illinois, United States USA Vein Clinics Full timeAbout USA Vein Clinics:USA Vein Clinics is a leading provider of vein treatment services. Our mission is to deliver exceptional patient care and service while fostering a positive and supportive work environment.Job Description:Job Title:Sales SupervisorJob Summary:We are seeking a highly motivated Sales Supervisor to join our team at USA Vein Clinics. As a...
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Software Engineer
2 weeks ago
Northbrook, Illinois, United States Infinity Consulting Solutions Full timeAbout the JobWe are looking for an exceptional .NET MVC Developer to be part of our clients' eCommerce team. As a key member, you will design and develop customer-facing solutions using the .NET Framework and other modern web technologies in their rapidly evolving products.Key ResponsibilitiesDevelop business functionality in multi-tier web solutions while...
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ELA Content Expert
3 weeks ago
Northbrook, Illinois, United States Savvas Learning Full timeAbout the OpportunitySavvas Learning Company is seeking an ELA Content Expert to join our team in the Central and Mid-Atlantic Regions. As an ELA Content Expert, you will play a critical role in supporting our secondary education initiatives by providing expert guidance and coaching to school leaders and teachers. Your primary focus will be on developing and...
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Manufacturing Production Manager
4 weeks ago
Northbrook, Illinois, United States Aerotek Full timeJob SummaryAerotek is seeking a highly skilled Manufacturing Production Manager to oversee the efficient operation of our manufacturing facility in Northbrook, Illinois.About the RoleThis position is responsible for coordinating all aspects of production, ensuring timely completion of job orders, and maintaining high-quality standards. As a key member of our...
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Education Specialist
3 weeks ago
Northbrook, Illinois, United States Savvas Learning Full timeSavvas Learning Company is a global education leader producing innovative, student-centered learning solutions that empower educators and engage students worldwide.About the RoleThis Per Diem Education Consultant position will support our clients in implementing lasting change by delivering core content, intervention, and supplemental professional...
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Spiritual Support Coordinator
4 weeks ago
Northbrook, Illinois, United States Residential Home Health and Hospice Full timeAbout Residential Home Health and Hospice: As a nationally recognized leader in home health and hospice care, we prioritize delivering high-quality services that promote the well-being of our patients and their families. Our commitment to excellence has earned us Top Workplace recognition for 10 consecutive years.Hospice Spiritual Care Counselor Job...