Customer Service Ambassador
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Waterway Carwash in Northbrook, IL. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
About the RoleThis is a full-time position with a competitive salary of approximately $19 per hour, plus sales bonuses. The successful candidate will have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a positive attitude.
Key Responsibilities- Provide outstanding customer service to create a pleasant experience for customers.
- Promote and sell car wash services, memberships, and additional purchase options to achieve sales and revenue goals.
- Maintain a safe, clean, and organized environment to ensure a positive visit for every customer.
- Assist customers during their visit at the tunnel entrance, payment terminal, gas pumps, or in the store.
- 6 months' work experience in customer service, retail, or sales preferred.
- Current and valid driver's license.
- Professional demeanor, behavior, and appearance in accordance with company policy.
- Ability to perform all essential functions safely without endangering oneself or others.
- Average $19 per hour (base pay + sales bonuses)
- Flexible scheduling - Daytime, Evening, and Weekend shifts available.
- Tuition Assistance Program - up to $4,000 a year.
- Free Car Washes and Gas Discounts.
- Referral Bonus program.
- Recognized as a Top Workplace multiple years running.
- Advancement, Promotion, & Cross-Training Opportunities.
The Customer Service Ambassador will work primarily outdoors year-round, exposed to wide temperature variations, sunshine, wet weather, humidity, wet surfaces, gasoline, and exhaust fumes. They will also be required to work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
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