Client Experience Representative

3 weeks ago


Northbrook, Illinois, United States Restore Hyper Wellness Full time
Join Our Team

We are seeking a talented Health and Wellness Technician to join our team at Restore Hyper Wellness. As a key member of our staff, you will play a vital role in delivering exceptional customer experiences and promoting the benefits of our innovative wellness services.

About the Job

This is an hourly paid position with a competitive wage range of $18-$22 per hour, plus a monthly incentive opportunity. The ideal candidate will be passionate about health and wellness, possess excellent communication skills, and have at least one year of customer service experience in a retail environment.

Key Responsibilities
  • Greet clients and assist them with Restore's wellness services
  • Help clients over the phone, return voicemails, and facilitate booking, scheduling, rescheduling, and cancellation processes
  • Onboard new clients by completing medical waivers and creating profiles in our point-of-sale system
  • Conduct tours and sell service packages and memberships
  • Educate clients on Restore services, including medical benefits, precautions, and at-home care
  • Perform opening and closing procedures
  • Maintain a safe, clean, and secure environment for all guests and employees
Benefits
  • A competitive hourly wage with a range of $18-$22 per hour, plus a monthly incentive opportunity
  • Complimentary and discounted access to Restore's innovative wellness services
  • The knowledge that you're making a positive impact on people's lives every day


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