Shop Manager
3 weeks ago
We are seeking a highly skilled and experienced Shop Manager to lead our team at Aftermath Services. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our shop, ensuring the highest level of service delivery to our clients, and driving business growth.
Key Responsibilities- Leadership and Team Development: Direct and develop a team of experienced technicians, ensuring they have the necessary skills and knowledge to deliver exceptional service to our clients.
- Shop Operations: Oversee the management of our shop, including staffing, interviewing, onboarding, training, and scheduling.
- Community Outreach: Develop and implement community outreach programs to build brand awareness and establish strong local partnerships.
- Emergency Response: Respond promptly to service calls, providing emergency biohazard remediation services in various situations.
- Business Growth: Collaborate with the Market Manager and Area Manager to drive business growth, identify new opportunities, and develop strategies to increase revenue.
- Leadership Experience: A minimum of 2 years of supervisory experience, preferably in biohazard remediation, construction, mitigation, restoration, or a related field.
- Technical Skills: Strong knowledge of biohazard remediation, OSHA safety standards, and IICRC compliance.
- Communication Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Education: High school diploma or equivalent required; degree in a related field preferred.
- Certifications: IICRC S540 certification or equivalent in biohazard remediation.
- Experience: Proven experience in project management and team leadership in high-stress scenarios.
- Skills: Proficient in Microsoft Office Applications and relevant software.
Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company, with over 60 regional offices and 100 mobile units across the country. We provide professional and compassionate services to families, communities, and businesses after traumatic events, with a team of over 250 experienced crime scene cleanup professionals dedicated to lifting the burden of cleanup from those who are grieving.
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