Medical Office Support Specialist

4 days ago


Cleveland, Ohio, United States Cleveland Clinic Full time

Responsibilities: This role includes investigating, triaging, and resolving patient issues using the established HEART Model, creating a welcoming and professional environment for patients and visitors, performing patient registration, pre-visit, insurance verification, scheduling, arrival desk, and departure desk activities, and facilitating billing functions. Additionally, the Patient Service Specialist will encourage patient utilization of front-end technology, provide guidance, encouragement, education, and hands-on training, and process the workflow for the day.



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