IT Technical Support Specialist

3 weeks ago


Burlington, Massachusetts, United States Jobot Full time
IT Technical Support Specialist

We are seeking a skilled IT professional to provide technical support across various platforms at Jobot.

This role involves handling user queries, troubleshooting hardware issues, and configuring equipment. The ideal candidate will be self-motivated, detail-oriented, and passionate about providing excellent IT support.

About the Role
  • Provide technical support for Windows, Mac, and Linux operating systems
  • Troubleshoot hardware issues for computers, printers, and wireless devices
  • Configure and install equipment, including imaging and automation of Windows systems
Responsibilities
  • Support remote access systems (VPN, Remote Desktop, VNC)
  • Maintain software deployment across all endpoints
  • Collaborate with global IT team on network specifications and security requirements
Requirements
  • Bachelor's degree in IT, Computer Science, or related field
  • 1-2 years helpdesk or systems administration experience
  • Strong Windows Server and Active Directory knowledge
What We Offer

This is a full-time position with an industry-leading technology company. We offer a competitive salary and opportunities for growth and development.

Estimated Salary: 60000 - 80000 per year



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