IT Support Specialist
7 days ago
Our client, a leading developer of specialized engineering software, is seeking an IT Help Desk Administrator to provide top-notch technical support across various platforms.
Salary: $60,000 - $80,000 per annum, depending on experience.
Job Description:
As a key member of the global IT team, you will be responsible for providing exceptional technical support to users across multiple time zones. Your expertise will include troubleshooting hardware and software issues, configuring and installing equipment, and managing help desk ticketing systems. You will also collaborate with the IT team on network specifications and security requirements.
Required Skills and Qualifications:
To excel in this role, you will need a Bachelor's degree in IT or Computer Science and 1-2 years of helpdesk or systems administration experience. Strong knowledge of Windows Server and Active Directory is required, along with CompTIA A+, Network+, or Microsoft certifications.
Benefits:
This is a full-time, permanent position with a reputable technology company. The ideal candidate will be self-motivated, detail-oriented, and passionate about providing excellent IT support while contributing to infrastructure improvements.
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