Library Assistant

20 hours ago

Carlsbad, United States City of Carlsbad, CA Full time
About the Position

We are seeking a highly skilled and motivated individual to join our team as a Library Technician. As a key member of our Public Services Department, you will be responsible for providing exceptional customer service to our patrons, assisting with daily operations, and supporting the development of programs and services.

Key Responsibilities
  • Customer Service: Provide excellent customer service to patrons, responding to their inquiries and resolving issues in a timely and professional manner.
  • Assist with Daily Operations: Assist with daily tasks such as sorting and shelving library materials, responding to general inquiries, and using automated systems to register patrons and manage user accounts.
  • Program Development: Assist with the development and implementation of programs and services for all ages, including planning and carrying out programs and classes, providing information and reference assistance, and recommending books and materials.
  • Teamwork: Work cooperatively with other team members to achieve departmental goals and objectives.
Requirements
  • Education: Any combination equivalent to experience and education that could likely provide the required knowledge and abilities.
  • Experience: Previous experience working in a public library setting is highly desirable.
  • Skills: Excellent customer service and written/verbal communication skills, ability to work cooperatively with the public and coworkers, compassionate when working with clientele with diverse backgrounds, ability to maintain privacy and confidentiality, and proficient working with mobile devices and computers.
Working Conditions

This position requires the ability to work in a fast-paced environment, with frequent standing, bending, stooping, climbing, reaching, and twisting. The incumbent must be able to safely carry up to 50 pounds and push heavy book trucks up to 60 pounds. This position may require exposure to the outdoors.

Benefits

Part-time employees are eligible for 40 hours of sick leave per fiscal year and may participate in the APPLE Savings Plan and Employee Assistance Program.

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