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Customer Support Advocate

3 weeks ago

McKinney, Texas, United States Globe Life Family of Companies Full time

About You:

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We are looking for a skilled and passionate Customer Service Representative to join our team, who is committed to delivering exceptional customer experiences and exceeding customer expectations.

As a key member of our customer-facing team, you will play a vital role in building trust, loyalty, and advocacy among our customers.

You will work in a fast-paced environment, requiring adaptability, resilience, and effective communication skills to navigate complex customer interactions.

Responsibilities and Requirements:

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Some of the key responsibilities include:

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  • Responding to customer inquiries and resolving issues via phone, email, or chat">
  • Providing accurate and helpful information to customers">
  • Meeting or exceeding performance targets and metrics">
  • Participating in ongoing training and professional development to improve skills and knowledge">
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Compensation and Benefits:

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We offer a competitive salary ranging from $45,000 - $60,000 per year, along with a comprehensive benefits package, including health insurance, paid time off, and other perks designed to support your well-being and work-life balance.

Join us in our mission to deliver exceptional customer experiences and make a lasting impact on people's lives.