Customer Experience Associate

3 weeks ago


McKinney, Texas, United States Christie Rhyne - State Farm Agent Full time
Grow Your Career with Us

As a Customer Relations Representative at our State Farm Agency, you'll have the opportunity to develop valuable skills and advance your career in a supportive and dynamic environment.

">Compensation Package
  • Enjoy a competitive hourly rate, plus commission/bonus opportunities that reflect your performance and contributions.
  • Take advantage of our comprehensive health benefits package, which includes medical, dental, and vision coverage.
  • Recharge and refocus with paid time off (vacation and personal/sick days).
">Job Summary

This role is perfect for those who thrive in fast-paced environments and enjoy building strong relationships with customers.

You'll use a structured review process to educate customers on insurance products and services, ensuring they feel valued and supported.

">Key Responsibilities
  • Establish and maintain positive customer relationships through regular communication and follow-up.
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly.
  • Use a customer-focused approach to identify and meet customer needs, driving business growth and success.
">Requirements
  • You must possess excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
  • You should be self-motivated, detail-oriented, and proactive in problem-solving.
  • A Property and Casualty license is required; a Life and Health license is also necessary for long-term success in this role.
">

The selected candidate will participate in comprehensive training and ongoing professional development to ensure they are equipped for success in this challenging and rewarding role.



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