Customer Service Representative

3 days ago


McKinney, Texas, United States Hendrick Automotive Group Full time

We are seeking a highly skilled and customer-centric Customer Service Representative to join our team at Hendrick Automotive Group.

About the Role:

This position is responsible for providing exceptional customer service, assisting customers with their vehicle purchases, and supporting the sales and service teams in maintaining a positive customer experience.

Key Responsibilities:

  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Assist customers with their vehicle purchases, including delivering vehicles to customers and explaining features and benefits.
  • Perform various administrative tasks, such as answering phones and responding to emails.
  • Work closely with the sales and service teams to ensure seamless communication and a positive customer experience.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role preferred.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Strong communication and teamwork skills.

Estimated Salary: $40,000 - $50,000 per year

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive health insurance package.
  • 401(k) matching program.
  • Opportunities for professional growth and development.


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