Hearing Health Engagement Manager

2 weeks ago


Salt Lake, Utah, United States American Cybersystems Full time
About the Role

The Engagement Manager position is a key role in executing industry-leading medical device B2C sales through the application of complex sales techniques to drive territory strategy and achieve yearly sales revenue targets.

This position will support the Michigan territory for Cochlear and we are considering candidates living in the territory.

The ideal candidate will have a strong background in hearing health and be able to travel up to 60% of the time with overnight stays and weekends.

Key Responsibilities
  • Embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners.
  • Nurture candidates and product launches, implementing local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology.
  • Manage, develop, and inspire mentoring volunteers, providing candidate communication through various vehicles.
  • Report issues via the Cochlear complaint management system and provide detailed descriptions for B2B follow-up and closure.
Sales Acumen
  • Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, and customer needs.
  • Establish strong relationships with key people in the assigned territory geography, ensuring all sales activities are conducted in a manner that is fully compliant with Cochlear policy, laws, and regulations.
  • Maintain accurate documentation of all sales activities and customer interactions, collaborating with B2B teammates to educate on products and develop strong relationships with schools, Deaf/Hard of Hearing schools/programs, and non-programming audiologists.
Business Acumen
  • Manage territory expenses to budget, allocating appropriate company resources and planning to achieve territory sales success.
  • Assist in developing and implementing quarterly strategic plans to achieve objectives, submitting territory information in a timely manner for the content of the territory month-end report.
Requirements
  • Bachelor's Degree or equivalent work experience.
  • 2-3 years of experience in sales and marketing.
  • Demonstrated ability to work independently with minimal supervision.
  • Ability to lift a minimum of 30 lbs.
  • Willingness and ability to travel up to 60% of the time with overnight stays and weekends.


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