B2B Customer Support Specialist

4 days ago


King of Prussia, Pennsylvania, United States PeopleShare Inc Full time

About Our Company

PeopleShare Inc is a leading staffing agency in the region, offering temporary to hire and permanent jobs in Pennsylvania. We are seeking a skilled B2B CUSTOMER SUPPORT SPECIALIST to join our team in Norristown, PA.

Job Description

The selected candidate will work as part of our customer support team, handling inbound calls and client emails related to our services. This role requires excellent communication skills, proficiency in MS Office, and at least 1 year of business-to-business customer service experience.

Our compensation package includes up to $22/hr based on experience, with a hybrid schedule that includes equipment provision.

Key Responsibilities
  • Provide exceptional customer service via phone and email
  • Write and submit proposals to clients for approval
  • Manage the internal platform by accepting and entering work orders
  • Ensure clients' service level agreements are being maintained and manage the work order flow
Qualifications
  • College degree preferred
  • At least 1 year of business-to-business customer service experience
  • Proficient in MS Office (Outlook, Word, and Excel)

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