Enterprise Desktop Support Specialist

4 days ago


King of Prussia, Pennsylvania, United States Parexel International Corporation Full time

Parexel International Corporation is seeking an experienced Enterprise Desktop Support Specialist to join their team. The successful candidate will have a strong background in desktop support, with excellent technical skills and exceptional communication abilities.

About the Role

This is a challenging opportunity for a skilled professional to work with a leading organization in the pharmaceutical industry. As an Enterprise Desktop Support Specialist, you will be responsible for providing technical support to employees across the organization, ensuring that they have access to the tools and resources they need to perform their jobs effectively.

Key Responsibilities
  • Provide technical support to employees across the organization, including troubleshooting and resolving desktop-related issues;
  • Deploy and maintain desktop operating systems, applications, and peripherals;
  • Assist with the implementation of new technologies and infrastructure;
  • Collaborate with other teams to ensure seamless delivery of services;
  • Continuously improve processes and procedures to increase efficiency and effectiveness.
Requirements

To be considered for this role, you must have:

  • A minimum of 3 years' experience in enterprise desktop support;
  • Excellent written and verbal communication skills;
  • Proven problem-solving skills and ability to work independently;
  • Experience with Microsoft operating systems, M365 software, and PC hardware;
  • Strong knowledge of LAN administration, endpoint support, and user support.

The ideal candidate will also have experience with mobile device management solutions, application packaging, and deployment via centralized solutions.

About Us

Parexel International Corporation is a leading global biopharmaceutical outsourcing services provider. We are committed to delivering high-quality services that meet the needs of our clients and customers.

We offer a competitive salary package, including a base salary of $75,000 per annum, plus benefits and opportunities for professional growth and development.



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