Retail Sales Associate

20 hours ago


Olathe, Kansas, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Michaels. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and driving sales growth.

Key Responsibilities
  • Customer Service
    • Provide personalized service to customers, answering questions and making product recommendations to drive sales and enhance the customer experience.
    • Engage with customers to understand their needs and preferences, and make product suggestions to meet their needs.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer service areas.
    • Restock shelves, process merchandise, and maintain visual merchandising displays to ensure a visually appealing store environment.
  • Sales and Merchandising
    • Meet or exceed sales targets by promoting products, identifying customer needs, and making product recommendations.
    • Participate in visual merchandising and store displays to drive sales and enhance the customer experience.
  • Team Collaboration
    • Work collaboratively with other sales floor team members to achieve sales goals and maintain a positive store environment.
    • Communicate effectively with colleagues and management to ensure seamless execution of sales floor operations.
Requirements
  • Experience
    • Previous retail sales experience, preferably in a fast-paced environment.
  • Skills
    • Excellent customer service and communication skills.
    • Ability to work in a fast-paced environment and meet sales targets.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Physical Demands
    • Ability to stand for long periods, move throughout the store, and lift up to 25 pounds.
Preferred Qualifications
  • Education
    • High school diploma or equivalent.
  • Experience
    • Previous experience in a retail sales environment, preferably in a fast-paced environment.


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