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Route Supervisor
2 months ago
We are seeking a highly skilled Transportation Operations Manager to join our team at Transdev. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our transportation services.
Key Responsibilities- Operational Oversight: Provide leadership and guidance to our operations team to ensure that all transportation services are delivered in accordance with company policies and procedures.
- Route Management: Manage and optimize our route network to ensure that services are delivered in a timely and efficient manner.
- Customer Service: Ensure that our customers receive a high level of service and that any issues or concerns are addressed promptly and professionally.
- Team Management: Supervise and develop a team of transportation professionals to ensure that they have the skills and knowledge required to deliver high-quality services.
- Safety and Compliance: Ensure that all transportation services are delivered in a safe and compliant manner, in accordance with company policies and procedures.
- Reporting and Analysis: Provide regular reports and analysis to management on the performance of our transportation services, including metrics such as on-time performance, customer satisfaction, and safety.
- Education: High school diploma or equivalent required; degree preferred.
- Experience: Minimum of 2 years' experience in the transportation industry, with a focus on operations and management.
- Skills: Strong leadership and management skills, with the ability to motivate and develop a team of transportation professionals. Excellent communication and customer service skills, with the ability to work effectively with customers, employees, and other stakeholders. Ability to analyze data and provide insights to inform business decisions.
- Certifications: Valid driver's license required; CDL preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonalbe accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 5% of work is accomplished in doors and in air conditioned or well-ventilated facilities.
- 95% of work is accomplished outside in varying temperature, weather, and humidity conditions; most work is performed alone and in remote locations.
- Frequently stands and walks; ability to sit for up to three hours; walk for long distances and on possible sloped ground or slippery and uneven surfaces; normal manual dexterity and eye-hand coordination; ability to lift material weighing up to 50 lbs. with assistance; ability to bend, stoop, kneel, crawl, and crouch; and corrected hearing and vision to normal range; verbal communication.
- Exposure to heavy traffic areas while performing the duties of the job.
- Exposure to considerable amounts of dust, vehicle fumes and noise.
- Must be able to travel for company training, meeting or support missions.
