Assistant Manager Loft Oak Park Mall

6 days ago


Overland Park, Kansas, United States Knitwell Group Full time

About the Role

We are seeking an experienced Assistant Manager to join our team at Loft Oak Park Mall. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, shaping a strong store culture, and nurturing relationships with customers and associates.

The Impact You Can Have

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

What We're Looking For

  • 1+ year retail management experience (preferred)
  • Brings a hospitality mindset when connecting with customers and associates
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to implement action plans to drive results
  • Takes initiative in making thoughtful decisions

Benefits

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
  • Medical, dental, vision insurance, and 401(k)*
  • Time off - paid time off and holidays*
  • Incentive Bonus Program*

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.



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