Customer Service Assistant

2 weeks ago


Rogers, Minnesota, United States The Salvation Army Full time
Job Summary

We are seeking a reliable and hardworking Customer Service Assistant to join our team at The Salvation Army Family Stores in Rogers, MN.

About the Role

This is a part-time position that requires flexibility in scheduling. You will be responsible for providing exceptional customer service to donors, ensuring a positive experience while receiving donations.

Key Responsibilities:

  • Maintain a professional appearance and adhere to The Salvation Army dress code.
  • Greet donors with a friendly demeanor and offer assistance as needed.
  • Ensure a clean and well-organized donation area.
  • Receive and receipt all donated materials, including attempting to obtain an email address from donors.
  • Advise donors of material not acceptable per Salvation Army policy.
  • Sort donations as they come in and load/unload trucks according to policy.
  • Report complaints, damage, or injuries occurring on or near the donation area.

Requirements:

  • Able to work in a fast-paced environment with a positive attitude.
  • Physical requirements include standing, kneeling, crouching, stooping, and lifting/pushing 25-50 lbs.
What We Offer

In this role, you can expect a competitive hourly wage of $12-$15, depending on experience. Additionally, you will have opportunities for flexible scheduling and growth within our organization.

The Salvation Army is a felony-friendly employer, committed to creating a safe and inclusive work environment. Apply online or in-person at The Salvation Army Adult Rehabilitation Center Family Store and Donation Center in Rogers, MN.



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