Customer Service Representative

6 days ago


Rogers, Minnesota, United States Massage Envy Full time
Overview

We're looking for a passionate individual to join our team as a Sales & Customer Service Associate. If you have a passion for helping others and are committed to delivering an excellent experience, we'd love to hear from you.

Salary and Benefits

The estimated salary for this role is $18-$20 per year, with competitive base pay plus bonuses, healthcare options including medical, dental, paid time off, employee referral bonus program, employee assistance program, and flexible scheduling.

Job Description

This role involves providing outstanding customer service, promoting the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases.

You'll also support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.

Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services
About Us

At Massage Envy, we're committed to supporting and inspiring our team members to be their best while helping clients feel their best.



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