Customer Service Specialist

3 weeks ago

Rogers, Minnesota, United States CVS Health Full time
Overview

CVS Health is a leading healthcare company that offers a wide range of services and products. Our goal is to help people on their path to better health, and we're looking for talented individuals like you to join our team.

Salary

The estimated salary for this role is $15.00 - $22.00 per hour, based on experience, education, and location.

Job Description

We're seeking a Retail Store Associate to work in a fast-paced retail environment. As a key member of our team, you'll be responsible for providing exceptional customer service, maintaining a clean and organized store, and supporting the pharmacy department as needed. Your duties will include:
  • Providing differentiated customer service by anticipating customer needs and demonstrating compassion and care in all interactions
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed
  • Accurately performing cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, as needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Required Skills and Qualifications

To be successful in this role, you'll need to have at least 16 years of age, physical requirements, and meet the required qualifications listed below:
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details
Benefits

As a valued employee of CVS Health, you'll enjoy a comprehensive benefits package, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. You'll also receive paid time off, holidays, and sick leave. Plus, you'll have access to our state-of-the-art training programs and career development opportunities.

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