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Front Office Representative

2 months ago

Clackamas, Oregon, United States RAYUS Radiology Full time
Job Summary

RAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional patient services, managing front office operations, and ensuring a seamless experience for our patients and referring professionals.

Key Responsibilities:
  • Registration: Greet and register patients, process payments, and maintain accurate demographic information.
  • Insurance Verification: Verify patient insurance, pre-certify exams, and obtain authorization as needed.
  • Scheduling: Arrange transportation, interpreters, and hotel accommodations for patients, enter and submit patient exam orders, and verify orders match exam schedules.
  • Administrative Tasks: Maintain an up-to-date database of referring physicians, process requests for image orders and CDs, and perform other duties as assigned.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Proficiency in insurance verification and pre-certification processes.
  • Ability to maintain confidentiality and handle sensitive information.