Office Operations Manager
2 weeks ago
Position Purpose: The Office Operations Manager is tasked with ensuring the seamless and effective functioning of the administrative operations. This role encompasses a range of clerical and administrative responsibilities aimed at delivering timely and precise information to our clientele. The Office Operations Manager is crucial in fostering a supportive and efficient workplace.
Key Responsibilities:
- Supervise and lead the administrative team, including recruitment, performance evaluation, and staff retention initiatives.
- Acquire comprehensive knowledge of all services offered.
- Handle customer requests and orders efficiently.
- Maintain excellent customer relations through attentive service.
- Oversee the management of incoming documentation.
- Coordinate with the Dispatch team as necessary.
- Support the Vice President in administrative tasks.
- Ensure adherence to relevant laws and regulations.
- Promote a positive and productive workplace culture.
Required Qualifications:
- Strong organizational and time management capabilities.
- Exceptional communication and interpersonal skills.
- Ability to work autonomously as well as collaboratively.
Preferred Qualifications:
- Familiarity with various software applications, particularly Microsoft Office Suite.
Education: High School Diploma or equivalent.
Skills: Proficient verbal and listening abilities, adept problem-solving skills, and meticulous attention to detail.
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