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Energy Office Lead

2 months ago

Ashland, Ohio, United States Centerra Co-op Full time
Job Summary

Centerra Co-op is seeking a highly skilled and experienced Energy Office Lead to oversee the smooth and efficient operation of our office in Ashland, Burton, and Williamsfield. As a key member of our team, you will be responsible for managing administrative tasks, providing clerical and administrative support services, and ensuring timely and accurate information is provided to our customers.

Key Responsibilities
  • Administrative Oversight
    • Manage and supervise administrative office staff, including selection, retention, and termination processes.
    • Develop and implement administrative policies and procedures to ensure efficient office operations.
  • Customer Service
    • Process customer orders and provide responsive customer service to ensure customer satisfaction.
    • Maintain positive relationships with customers through effective communication and issue resolution.
  • Operational Management
    • Oversee and manage receiving paperwork, including processing and verifying customer orders.
    • Collaborate with Dispatch as needed to ensure seamless communication and coordination.
  • Compliance and Risk Management
    • Ensure compliance with all applicable laws and regulations, including industry standards and company policies.
    • Identify and mitigate potential risks to the organization, including administrative and operational risks.
Requirements
  • Education and Experience
    • High School Graduate or equivalent.
    • Minimum 3-5 years of experience in administrative management, preferably in the energy industry.
  • Skills and Qualifications
    • Strong organizational and time management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Experience working with software programs, such as Microsoft Office Suite.