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Restaurant Operations Manager

2 months ago

Ashland, Ohio, United States Wendy's Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our restaurant runs smoothly and efficiently.

Key Responsibilities
  • Restaurant Operations: Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Staff Management: Hire, train, and develop a high-performing team of restaurant staff, including servers, hosts/hostesses, and kitchen staff.
  • Customer Service: Ensure that our customers receive exceptional service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Inventory Management: Manage the restaurant's inventory, including ordering supplies, managing stock levels, and reducing waste.
  • Marketing and Promotion: Develop and implement marketing and promotion strategies to increase sales and drive customer engagement.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum 2 years of experience as a Restaurant General Manager or in a similar role.
  • Skills: Excellent leadership and management skills, with the ability to motivate and develop a high-performing team. Strong communication and interpersonal skills, with the ability to build relationships with customers, staff, and vendors. Ability to work in a fast-paced environment and make decisions quickly and effectively.
Benefits
  • Competitive Salary: Competitive salary with opportunities for advancement.
  • Benefits: Medical, dental, and vision insurance, as well as paid time off and holidays.
  • Training and Development: Opportunities for training and development, including workshops, conferences, and online courses.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.