Ecommerce Director

10 hours ago

Port Angeles, Washington, United States cesna Full time
Job Title: Ecommerce DirectorJob Summary

We are seeking an experienced Ecommerce Director to lead our digital commerce strategy and drive business growth. The successful candidate will have a proven track record of delivering results-driven ecommerce initiatives and a strong understanding of digital marketing, analytics, and customer experience.

Key Responsibilities
  • Develop and execute a comprehensive ecommerce strategy to drive business growth and improve customer experience
  • Lead a high-performing ecommerce team and manage day-to-day operations, including web content development, performance reporting, and analysis
  • Collaborate with cross-functional teams to develop and execute pricing strategies, promotions, and site experiences that deliver revenue goals
  • Manage the daily and monthly sales calendar and SKU forecasting for the brand site
  • Partner with operations and supply chain to set guidelines for appropriate sell through and merchandising of limited life items and forecasting of new product launches
  • Partner with customer service to quickly resolve issues and identify opportunities to improve customer UX
  • Manage ecommerce team, developing their skillset and driving growth in the channel
Requirements
  • Minimum 10 years experience in direct/ecommerce environment
  • 5+ years of relevant Ecommerce platform management and digital marketing experience
  • 5+ years of email marketing or relevant experience
  • Proven track record of driving results and innovation from ecommerce initiatives
  • Ability to identify, scope, and implement digital solutions while meeting ROI goals
  • High proficiency in ecom KPIs, online analytics, and testing; knowledge of Google Analytics
  • Experience managing day-to-day operations of an ecommerce platform, preferably Shopify
  • Strong understanding of ecommerce optimization platforms and solutions
  • Ability to balance customer experience, business needs, and resources to ensure correct prioritization of cross-functional work
  • Strong understanding of ecommerce design principles and web analytics
  • Extensive understanding of online marketing industry trends, tactics, current events, and user behavior
  • Entrepreneurial spirit, attention to detail, customer service orientation, and creative problem-solving
  • Proven ability to lead a high-performing team
  • Strong interpersonal skills and ability to effectively communicate complicated concepts and recommended courses of action to engage diverse audiences and influence senior executives
  • Highly agile and able to execute while dealing with ambiguity
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven ecommerce professional looking for a new challenge, please submit your resume and cover letter for consideration.

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