Field Support Technician IFA

1 week ago


Memphis, Tennessee, United States H&R Block Full time
Job Summary

We are seeking a highly skilled Field Support Technician IFA to join our team at H&R Block. As a Field Support Technician IFA, you will be responsible for providing technical support to our retail tax offices worldwide.

Key Responsibilities
  • Provide technical support for PC, peripheral, network, and software break-fix issues
  • Utilize software solutions, knowledge base, and personal knowledge to resolve and track user incidents
  • Effectively communicate and assist clients regarding their technical support issues
  • Serve as a liaison between business partners, Lead FST/CSM, and TSC to identify and resolve problems
Requirements
  • High school diploma or equivalent
  • Experience with Windows Environment, Windows network configurations, and MS Office (or equivalent)
  • Ability to work independently or on a team
  • Oral, written, and interpersonal communication skills
  • Demonstrated decision-making, analytical, and problem-solving skills
  • Demonstrated organization, prioritization, and project coordination skills
About H&R Block

H&R Block's purpose is to provide help and inspire confidence in our clients and communities everywhere. We are a people company first and a tax company second. We believe in diversity and inclusion and are proud to be an equal opportunity employer.



  • Memphis, Tennessee, United States H&R Block Full time

    Job Title: Field Support TechnicianJoin H&R Block's team of technical experts as a Field Support Technician, providing technical support to our retail tax offices worldwide.Key Responsibilities:Provide technical PC, peripheral, network, and software break-fix support to end-users.Utilize software solutions, knowledge base, personal knowledge, and computer...


  • Memphis, Tennessee, United States Pomeroy Technologies, LLC. Full time

    Job Title: Field TechnicianPomeroy Technologies, LLC. is seeking a skilled Field Technician to join our team in Memphis, TN.Job Summary:We are looking for a highly motivated and experienced Field Technician to provide on-site support to our clients. The successful candidate will be responsible for installing, servicing, and repairing systems and equipment,...


  • Memphis, Tennessee, United States Flexton Inc. Full time

    Job Title: Field Support TechnicianLocation: Houston MetroplexDuration: 12+ monthsJob Overview:Flexton Inc. is seeking a skilled Field Support Technician to provide technical assistance and support to our auction sites. The ideal candidate will have a strong background in IT and be able to troubleshoot and resolve hardware, software, and network issues.Key...

  • Field Technician

    1 month ago


    Memphis, Tennessee, United States DISH Full time

    About the RoleWe are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.Key ResponsibilitiesInstall and configure DISH network equipment and smart home devicesProvide...

  • Field Technician

    1 month ago


    Memphis, Tennessee, United States DISH Full time

    Job SummaryWe are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our TV and internet services in customers' homes.Key ResponsibilitiesInstall and maintain TV and internet services in customers'...


  • Memphis, Tennessee, United States Rittal Full time

    Job Title: Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at Rittal. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.Responsibilities:Provide on-site customer support for climate...

  • Field Technician

    1 month ago


    Memphis, Tennessee, United States DISH Full time

    Job SummaryWe are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our TV and internet services in customers' homes.Key ResponsibilitiesInstall and maintain DISH TV and internet services in customers'...

  • Field Technician

    1 month ago


    Memphis, Tennessee, United States DISH Full time

    Job SummaryWe are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our TV and internet services in customers' homes.Key ResponsibilitiesInstall and maintain TV and internet services in customers'...


  • Memphis, Tennessee, United States Rittal LLC Full time

    Job Title: Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at Rittal LLC. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.Responsibilities:Provide technical support to customers...


  • Memphis, Tennessee, United States Envirogen Group UK Limited Full time

    Job Title: Field Service TechnicianWe are seeking a skilled and dedicated individual to join our team as a Field Service Technician/Maintenance Technician at Envirogen Group UK Limited.Key Responsibilities:Repair, test, adjust or install mechanical equipment, such as pumps, blowers, compressors, piping systems, gauges and various types of process equipment...


  • Memphis, Tennessee, United States Beneficial Talent Source Full time

    Job Title: Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at Beneficial Talent Source. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.Key Responsibilities:Provide on-site...


  • Memphis, Tennessee, United States Rittal Full time

    About the RoleWe are seeking a skilled Field Service Technician to join our team at Rittal. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.ResponsibilitiesProvide on-site customer support for climate control product...


  • Memphis, Tennessee, United States Canon USA & Affiliates Full time

    About the RoleWe are seeking a highly skilled Field Service Technician to join our team at Canon Solutions America. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our clients. Your primary focus will be on maintaining and repairing our printing and digital imaging equipment to...


  • Memphis, Tennessee, United States Geeks on Site Full time

    Job DescriptionWe are seeking a skilled Field Service Technician to join our team at Geeks on Site. As a Field Service Technician, you will be responsible for providing premium quality computer repair and IT support services to our residential and small business customers nationwide.The ideal candidate will have a minimum of 2 years of professional...


  • Memphis, Tennessee, United States DISH Full time

    About DISHDISH is a leading provider of satellite television, internet, and smart home services. With a rich history spanning over 40 years, we have established ourselves as a pioneer in the industry.Job SummaryWe are seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering exceptional customer...

  • Field Technician II

    4 weeks ago


    Memphis, Tennessee, United States ASK Consulting Full time

    Job OverviewWe are seeking a highly skilled Field Technician II to join our team at ASK Consulting. As a Field Technician II, you will be responsible for provisioning and maintaining end-user computing devices, installing and troubleshooting hardware and software issues, and providing technical guidance and oversight.Key Responsibilities:Install and...


  • Memphis, Tennessee, United States STERIS Full time

    Job SummarySTERIS is seeking a skilled Field Service Repair Technician to join our team. As a Field Service Repair Technician, you will be responsible for performing basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, and various hand and power tools. You will work in the field on a mobile repair...


  • Memphis, Tennessee, United States BRAMCO GROUP Full time

    Job Summary:The Field Technician will perform repair work on a wide variety of equipment, including complete machine overhauls and minor repairs. The technician will troubleshoot equipment problems, diagnose failures, and perform diagnostic functions. They will also disassemble machines, order parts, make repairs, and assemble machines. The Field Technician...


  • Memphis, Tennessee, United States Mazak Full time

    We are seeking a skilled Field Service Technician to join our team at Mazak. As a Field Service Technician, you will be responsible for installing equipment, training customers, and providing after-warranty service on CNC Lathes and Machining Centers.Key Responsibilities:• Install machines and accessories at customer sites, including assembly, leveling,...


  • Memphis, Tennessee, United States Eastman Kodak Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Eastman Kodak. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing digital print and CTP equipment at customer sites. You will also be responsible for diagnosing and optimizing product performance, ensuring customer...