Field Service Technician
6 days ago
We are seeking a skilled Field Service Technician to join our team at Rittal. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.
Responsibilities- Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.
- Complete required service reports and communicate to relevant persons.
- Communicate/coordinate field service activities with customer and/or local Rittal sales personnel.
- Provide telephone technical support to customers and service partners.
- Promote Service Contracts through customer interaction and communication.
- Understand customers' requirements and provide most cost effective solution from Rittal.
- Other duties as assigned.
- Minimum of 3-years' experience in air conditioner repair as well as EPA certified for refrigerant recovery and servicing of CFC based units.
- Possess strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting.
- Experience in repairing of industrial recirculating chillers is preferred.
- Previous field service is a plus.
- Working knowledge with Microsoft Office: Outlook/Email, Excel, and Word.
We offer a safe work environment that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.
Rittal LLC is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran.
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