Luxury Bar Service Assistant

4 weeks ago


Los Angeles, California, United States AccorHotel Full time

At AccorHotel, we're dedicated to providing exceptional service and experiences for our guests. As a Barback Lumiere, you'll play a vital role in ensuring the best possible experience for our guests at all times. Your enthusiasm and pride in representing our brand will shine through in every interaction, making each guest feel special and valued.

As a Barback Lumiere, you'll be responsible for preparing beverages for guests and servers, following recipes and guidelines for preparation, presentation, and accountability in a cost-efficient manner. You'll also ensure compliance with all liquor laws in the preparation, serving, and consumption of alcoholic beverages.

Key Responsibilities:

  • Exceed guest expectations by providing personalized service, making each guest feel special and valued.
  • Assist bartenders with all steps of service, prioritizing the guest experience and being proactive in supporting and assisting colleagues.
  • Work directly with the prep team and the kitchen to ensure the bar is prepared to service standards, stocking and breaking down the bar for service.
  • Be an ambassador for the department, property, and brand, maintaining accountability for personal and financial responsibilities.
  • Maintain cleanliness and organization of the bar prep area and bar control costs and waste.
  • Maintain knowledge of menu and food preparation techniques.
  • Be proficient with all aspects and services of the property, familiar with all food outlets and amenities within the property, and knowledgeable of general city information and hotel history.
  • Able to run food to tables and guests when necessary and clear excess dishes on tables to maintain a clean and orderly appearance, including trash, dirty dishes, and glassware, IRD carts, or similar from public spaces.

What's in it for you?

  • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development, enabling you to perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21 and WATCH.
  • Hourly Rate: $20.75.

Qualifications:

Your experience and skills include:

  • Previous experience in customer service and experience as a barback in a high-volume luxury environment required.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Strong communication, organizational, interpersonal, and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team and independently, with the ability to focus attention on guest needs, remaining calm and courteous at all times.

Employment Type: Part-time.



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