Luxury Fashion Retail Associate

4 weeks ago


Los Angeles, California, United States Richemont Full time
Role Overview

As a Luxury Fashion Retail Associate at Van Cleef and Arpels, you will be responsible for delivering exceptional client experience in our Beverly Hills boutique. This role is ideal for someone who embodies a passion for luxury fashion and retail, coupled with a strong background in customer service or a related field.

Key Responsibilities

Reporting to the Assistant Boutique Manager, you will be responsible for:
  • Greeting customers in a timely, professional, and engaging manner
  • Directing visitors to the appropriate person within the boutique, and managing inbound calls
  • Providing written responses to customers' inquiries via email and chat, addressing a wide variety of topics such as hours of operation and queries about the repair process

What We Offer

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how, as well as trainings about our creations. We offer a comprehensive benefits program to support employees and their loved ones, including medical, dental, and vision programs, health savings and flexible spending accounts, income protection solutions, and a 401(k) with employer match. We also prioritize employee wellbeing with paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Expected Salary Range: $25-$27/hourly
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