Bar Service Associate

5 days ago


Los Angeles, California, United States Xperience Restaurant Group Full time

About the Role:

The Bar Service Associate is a key member of our Xperience Restaurant Group team, responsible for providing exceptional service to our guests and supporting our bartenders in a fast-paced, high-volume environment.

Key Responsibilities:

  • Provide timely and effective service to bartenders, ensuring a seamless guest experience.
  • Prepare and maintain all mixes and garnishes, ensuring a high level of quality and presentation.
  • Ensure proper rotation of all liquor, beer, wine, and consumable items, maintaining a well-stocked and organized bar area.
  • Keep the bar top clean and free of dirty glasses, ashtrays, trash, and other debris throughout the shift.
  • Maintain a clean and organized back bar, ensuring all equipment and supplies are readily available.
  • Respond to guest concerns and complaints in a professional and courteous manner, escalating issues to management as needed.
  • Monitor potentially intoxicated and/or disruptive guests, reporting incidents to management promptly.
  • Assist with loading and unloading of miscellaneous equipment, such as boxes, food, and beverage products.
  • Maintain opening and closing liquor, beer, wine, and consumable par levels, ensuring accurate inventory management.
  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
  • Recognize and cultivate regular guests and repeat business, fostering a positive and welcoming atmosphere.

Requirements:

  • High school diploma or equivalent preferred.
  • Proof of eligibility to work in the United States.
  • Valid driver's license.
  • 21+ years of age.
  • Possession of or ability to possess all state required work cards.
  • Minimum of one year related experience.
  • Experience with POS systems.
  • Familiarity with beer and spirits.
  • Proper lifting techniques.
  • Guest relations.
  • Sanitation and safety.
  • Safe alcohol service.
  • Full service restaurant operations.

Working Conditions:

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

  • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume.
  • Fast-paced, high-volume, full service restaurant.
  • Work varied shifts to include days, nights, weekends, and holidays.

Physical Requirements:

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Ability to walk long periods of time.
  • Ability to stand for long periods of time.
  • Ability to use hands to handle, control, or feel objects, tools, or controls.
  • Ability to repeat the same movements for long periods of time.
  • Ability to understand the speech of another person.
  • Ability to speak clearly so listeners can understand.
  • Ability to push and lift up to 50 lbs.
  • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.

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