Credit Card Account Specialist

3 weeks ago


Winona, Minnesota, United States Merchants Bank Full time
About the Role:
Merchants Bank is seeking a highly motivated and organized individual to fill the position of Credit Card Account Specialist. As a key member of our contact center team, you will be responsible for delivering exceptional customer service to our credit card customers.

Your primary responsibilities will include reviewing credit card applications, maintaining accurate records, processing reports, and assisting in rewards redemption. You will also investigate lost cards, fraud claims, and disputes, ensuring that all transactions are properly balanced and up-to-date.

To succeed in this role, you will need excellent communication skills, the ability to multitask, and good computer skills. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

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