Front Desk Coordinator

4 days ago


Riverside, California, United States West Coast Dental Full time

Job Title: Front Desk Coordinator

Description:

We are seeking a highly skilled and organized Front Desk Coordinator to join our team at West Coast Dental. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our dental practice.

Responsibilities:

  • Patient Greeting and Intake: Provide exceptional patient care by greeting patients warmly, checking them in and out efficiently, and ensuring their needs are met throughout their visit.
  • Scheduling and Coordination: Schedule appointments, manage patient flow, and coordinate with the clinical team to ensure seamless communication and optimal workflow.
  • Financial Transactions: Process payments, manage patient accounts, and maintain accurate records to ensure timely billing and payment processing.
  • Chart Management: Maintain accurate and up-to-date patient charts, ensuring all relevant information is easily accessible for medical professionals.
  • Communication: Respond promptly to patient inquiries, address concerns, and provide clear instructions to ensure patient satisfaction and understanding.
  • Team Collaboration: Work closely with the clinical and administrative teams to achieve shared goals, resolve issues, and promote a positive work environment.

Requirements:

  • High School Diploma or Equivalent: Required
  • Bilingual (English & Spanish): Preferred
  • Previous Experience: Preferably in a medical/dental setting
  • Technical Skills: Proficient in PC and Outlook; experience with dental software an asset
  • Soft Skills: Strong communication, interpersonal, and problem-solving skills

Work Environment:

Our dental practice operates on a standard Monday to Friday schedule, with occasional evening and weekend hours required. As a Front Desk Coordinator, you will be expected to work independently with minimal supervision while maintaining a high level of productivity and attention to detail.

Physical Demands:

The Front Desk Coordinator position requires standing, sitting, walking, and manual dexterity to perform daily tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary: $45,000 - $60,000 per year, depending on experience and qualifications.



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