Retail Sales Specialist

6 days ago


Chesapeake, Virginia, United States Best Buy Full time

About the Role:

We are seeking a highly skilled Retail Sales Specialist to join our team at Best Buy. As a Retail Sales Specialist, you will be responsible for engaging with customers to understand their needs and preferences, providing expert service and recommendations, and maintaining expert-level knowledge of all products in the appliances category.

Key Responsibilities:

  • Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
  • Stay informed about the latest technology trends and products through continuous learning and professional development.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.

Requirements:

  • 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Preferred qualifications: 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM).

What We Offer:

  • Competitive pay.
  • Generous employee discount.
  • Physical and mental well-being support.

About Us:

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We are committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.


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