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Sales Development Team Lead

2 months ago

Madison, Wisconsin, United States Demco, Inc. Full time
Job Description

**About Demco, Inc.**

Demco, Inc. is a leading supplier to libraries and schools, providing a wide range of products and services to support educators and librarians. We are committed to delivering exceptional customer experiences and building strong relationships with our customers.

**Job Summary**

We are seeking an experienced Sales Development Supervisor to lead our sales team and provide a positive first impression to our customers. As a Sales Development Supervisor, you will be responsible for leading a team of sales professionals, developing and implementing sales strategies, and ensuring that our customers receive exceptional service.

**Key Responsibilities**

  • **Set the Tone for Customer Interactions**: Establish a positive and professional tone for all customer interactions, ensuring that our customers receive a consistent and exceptional experience.
  • **Lead the Sales Team**: Lead a team of sales professionals, providing guidance, coaching, and feedback to ensure that they are meeting their sales targets and providing exceptional customer service.
  • **Develop and Implement Sales Strategies**: Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • **Coach and Develop Sales Team Members**: Coach and develop sales team members to improve their sales skills and provide exceptional customer service.
  • **Monitor and Analyze Sales Performance**: Monitor and analyze sales performance, identifying areas for improvement and developing strategies to address them.
  • **Collaborate with Cross-Functional Teams**: Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure that our customers receive a seamless and exceptional experience.

**Requirements**

  • **Education**: Bachelor's degree in a business-related field or equivalent experience.
  • **Experience**: Minimum three years of experience in a sales leadership role, with a proven track record of driving revenue growth and improving customer satisfaction.
  • **Skills**: Strong leadership and communication skills, with the ability to motivate and coach a team of sales professionals. Proven ability to develop and implement sales strategies, with a focus on driving revenue growth and improving customer satisfaction.

**What We Offer**

  • **Competitive Compensation**: A competitive salary and bonus structure, with opportunities for career advancement.
  • **Benefits**: A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan and paid time off.
  • **Professional Development**: Opportunities for professional development, including training and education programs, to help you advance your career.