Collection Specialist

2 weeks ago


San Antonio, Texas, United States Insight Global Full time
Insight Global is seeking a skilled Collection Agent to join their team in San Antonio, TX. As a key member of the team, you will be responsible for collecting funds from delinquent accounts. The ideal candidate will have 2+ years of experience working in a collections call center, with a strong background in reconciling delinquent accounts and handling high-volume calls. Your excellent communication skills and ability to work in a fast-paced environment will be essential in this role.

Responsibilities:

* Conduct inbound and outbound calls to negotiate debt recovery and provide solutions to improve members' financial security
* Understand members' needs and provide tailored solutions to help them recover from financial difficulties
* Negotiate settlements to receive payment on percentages of loans

Requirements:

* 2+ years of experience working in a collections call center
* Excellent written and verbal communication skills
* Ability to work in a high-volume call center with both inbound and outbound calls
* Reliable and available to work onsite in San Antonio, TX
* Ability to work 2 Saturdays per month

If you are a motivated and results-driven individual with a passion for collections, we encourage you to apply for this exciting opportunity.

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