Bilingual Collections Specialist
1 day ago
Sun Loan Company is seeking a highly skilled Bilingual Collections Specialist to join our team in San Antonio, TX. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and branch offices from a centralized call center.
Key Responsibilities- Collect on past due or delinquent accounts through a mix of inbound and outbound calls.
- Build strong relationships with customers to resolve account issues and improve customer satisfaction.
- Conduct skip tracing for overdue accounts and review assigned past due accounts to determine options to bring accounts current.
- Communicate effectively with customers in a metrics-driven environment and navigate multiple technologies to resolve customer issues.
- 1+ years' experience in collections, customer service, or a related field.
- Minimum 3 years' experience in a call center environment.
- Bilingual (English/Spanish) required.
- Some college preferred.
- Competitive salary and bonus opportunities.
- 401K with company match.
- Paid Time Off including Holidays, Vacation, and Sick time.
- Formal and Comprehensive Training Program.
- Career development opportunities.
Sun Loan Company is an equal opportunity employer committed to creating an inclusive environment for all employees. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Bilingual Collections Specialist
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Bilingual Collections Specialist
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San Antonio, Texas, United States Sun Loan Company Full timeAbout the RoleThe Bilingual Collections Specialist is a key member of our team at Sun Loan Company, providing exceptional customer service and support to our customers and branch offices from our centralized call center in San Antonio, TX.Key ResponsibilitiesTake a mix of inbound and outbound calls to collect on past due or delinquent accounts.Build strong...
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