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IT Support Specialist

2 months ago

Bell Gardens, California, United States Sapphire Innovations Full time
IT Support Role

We are seeking a skilled IT Support Specialist to join our team at Sapphire Innovations. As an IT Support Specialist, you will be responsible for providing first and second level support to our customers.

Key Responsibilities:
  • Respond to customer inquiries and resolve technical issues in a timely and efficient manner.
  • Develop solutions to problems and implement fixes to ensure minimal downtime.
  • Monitor and maintain IT systems to ensure optimal performance and security.
  • Act as the first point of contact for customer inquiries, service requests, and complaints.
Requirements:
  • Completed training as an IT specialist in system integration.
  • Some experience in IT support.
  • Enthusiasm for IT and a solution-oriented work style.
Benefits:
  • Individual development opportunities.
  • Innovative environment.
  • Excellent transportation connections.
  • 30 days of vacation.