Store Associate
3 weeks ago
Key Responsibilities:
As a Shortage Control Associate at Burlington, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service. Your primary responsibilities will include:
- Maintaining a professional appearance and presence at all times, wearing designated dress standards and adhering to safety and security protocols.
- Standing positioned at the front of the store, remaining vigilant and aware of your surroundings to prevent theft and shoplifting.
- Greeting every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
- Creating a secure environment and reducing opportunities for theft by monitoring the entrance and identifying potential security risks.
- Providing support in training associates on shortage reduction programs and processes, and role-modeling safety as a top priority.
- Working collaboratively with the Manager on Duty to identify and report theft incidents and suspicious activity.
Requirements:
To be successful in this role, you will need:
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations.
- Ability to stand and walk for extended periods of time and to visually monitor the store environment.
- Ability to maintain confidentiality and exhibit a positive demeanor, strong posture, and energetic greeting.
- Excellent communication and leadership skills, with the ability to work in a fast-paced, high-pressure environment.
What We Offer:
Burlington offers a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan. We are a rapidly growing brand, providing a variety of training and development opportunities for our associates to grow with us.
Why Work at Burlington?
At Burlington, we value our associates and strive to create a positive and inclusive work environment. We believe in the power of diversity and inclusion, and we are committed to making a difference in the lives of our customers, colleagues, and the communities where we live and work.
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