Department Supervisor

2 weeks ago


El Paso, Texas, United States El Super Full time
Job Summary

A Department Supervisor at El Super is a key member of our store team, responsible for leading a shift and ensuring department operational excellence. This role requires a hands-on approach, with a focus on guest service, team leadership, and operational efficiency.

Key Responsibilities
  • Lead a team of employees to achieve sales and customer service goals
  • Conduct store walk-thrus to ensure a clean and organized store environment
  • Coach and develop employees to improve performance and achieve goals
  • Manage inventory and ordering to ensure adequate stock levels
  • Perform cycle counts and out-of-stock counts to maintain accuracy
  • Ensure closing procedures are completed daily
  • Open or close the store as needed
  • Perform other duties as assigned by management
Requirements
  • 2 years of quick serve/fast casual restaurant or retail operations experience
  • Experience in a training role
  • Availability to work a flexible schedule, including evenings, weekends, and holidays
  • Minimum age: 18 or older
  • Previous leadership experience preferred
  • Guest-focused approach to business
  • Detail and action-oriented
  • Demonstrates integrity, trust, ethics, and values
  • Good verbal and written communication skills
  • Ability to follow all safety, health, and sanitation procedures
  • Bi-lingual in English and Spanish preferred
  • Ability to work in a fast-paced environment
  • Adaptable, team-oriented, dependable, and strong work ethic
Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing: Continuously, throughout the shift while stocking and facing product
  • Walking: Continuously, throughout the day, while moving about the store and obtaining product from the warehouse
  • Sitting: Rarely, may sit on the store floor to face and stock product
  • Climbing: Intermittently, throughout the course of the day, utilization of a step stool or a two-step metal step stool with locking wheels may be necessary to access higher level product or shelving
  • Bending: Continuously, throughout the day while loading and unloading product, shelving products, facing products, and cleaning
  • Kneeling: Frequently, while stocking, facing, or cleaning items or shelving near or on the floor level
  • Lifting: Under 10 lbs. – Continuously, small items such as individual products
  • Carrying: Under 10 lbs. – Continuously, moving small items from carts to the shelving
  • Twisting: Frequently, facing and stocking product, cleaning responsibilities


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