IT Associate Analyst
4 weeks ago
We are seeking an IT Associate Analyst to join our team at CommonSpirit Health. As a key member of our IT department, you will play a critical role in the design, implementation, and activation of our voice technology solutions.
Key Responsibilities- Collaborate with site personnel and project teams to design, implement, and activate voice technology projects
- Apply business and technical knowledge to ensure process deliverables are completed on time, budget, and quality
- Maintain a high level of technical literacy and provide implementation services for voice technology projects
- Provide support for day-to-day project issues and adhere to prescribed escalation and change control procedures
- Work with voice project managers and engineers to migrate legacy voice platforms to new voice technology solutions
- Perform station/jack surveys, inventory equipment, and build and stage phones for deployment
- Deploy and test phones, troubleshoot issues, and provide support for activation
- Continuously evolve and enhance the voice platform for future technology, optimization, and operational excellence
- Prefers a bachelor's degree in Computer Science, Technology, Medical, or Business discipline or equivalent experience
- Qualified candidates must possess a combination of business and technical skills, with a strong ability to influence others in a matrixed team environment
- Requires 1 or more years of technical experience, with strong time management and task-focused delivery capabilities
- Strong analytical and problem-solving skills are required, with a basic understanding of technology projects and concepts as they relate to high-level business objectives
- Operational understanding and ability to work in a complex and matrix-oriented team environment is essential
CommonSpirit Health is a leading healthcare organization that provides high-quality care to patients across the United States. We are committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen.
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