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Retail Sales Consultant

2 months ago

Baltimore, Maryland, United States K&G Fashion Superstore Full time

Job Summary

K&G Fashion Superstore is seeking a highly skilled Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities

  • Provide outstanding customer service by greeting each customer, answering questions, and assisting in merchandise selections.
  • Ensure the sales floor in your assigned area is stocked and maintain merchandising guidelines according to specified parameters (color, sizing, and category).
  • Handle and accurately follow standard operating procedures for all customer purchases, exchanges, store credits, and returns as directed by store management.
  • Engage with customers to incorporate suggestive selling techniques that will allow you to make product recommendations.
  • Maintain an awareness of all product knowledge information, current merchandise promotions, and all advertisements.
  • Assist in monitoring and maintaining the fitting room areas, including returning merchandise to the sales floor as needed.

Requirements

  • Great communication, customer service, and organizational skills.
  • Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of your work shift.
  • Use of hands and fingers to handle/feel objects or tools and reach with hands and arms.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.