Xfinity Retail Sales Consultant

1 month ago


Baltimore, Maryland, United States Comcast Full time
Job Summary

As a Sales Consultant at Comcast, you will play a critical role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to deliver a world-class sales and service experience. This is a dynamic and fast-paced environment where you will work with moderate supervision and be accountable for individual results and impact on the team.

Key Responsibilities
  • Represent Comcast's products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks.
  • Partner with customer care to resolve customer issues, as appropriate.
  • Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures.
  • Complete training requirements and actively engage in team huddles and learning.
  • Understand sales compensation plan and its key elements.
  • Work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed.
  • Be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.
What We Offer

Comcast is proud to offer a competitive compensation package, including a base pay of $17.00 per hour and a total target compensation of $24.69. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Additionally, Comcast provides best-in-class benefits to eligible employees, including an array of options, expert guidance, and always-on tools to support employees physically, financially, and emotionally.

Requirements
  • High School Diploma/GED (Required)
  • 2-5 years of relative work experience
Equal Opportunity Employer

Comcast is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to succeed.



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