Parts Sales Associate
1 week ago
Job Summary: We are seeking a skilled Parts Counter Sales professional to join our team at Wagner Equipment Co. The ideal candidate will have strong parts knowledge and excellent customer service skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Receive and fulfill customer requests for parts, utilizing strong knowledge of our product offerings.
- Locate and retrieve parts from various machines and brands, using automated systems and manual searches.
- Maintain accurate records and notes, ensuring easy access to information and efficient order processing.
- Process customer and shop orders, credits, and quotes, while ensuring proper shipping instructions are in place.
- Collaborate with fellow team members to achieve warehouse and parts goals, and serve as a liaison to the Service Shops for parts backorders.
- Provide exceptional customer service, answering phone calls and addressing customer inquiries in a prompt and professional manner.
Requirements:
- High School Diploma or equivalent.
- 1+ years of experience working with parts.
- 1-3 years of administrative/clerical experience.
- 1-3 years of customer service experience.
- 1-3 years of sales experience.
Work Environment:
- Noise level: Loud.
- Indoor and outdoor work environment.
Equal Opportunity Employer: Wagner Equipment Co. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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