Customer Experience Representative

3 days ago


Phoenix, Arizona, United States Extended Stay Full time

Job Overview: As a Customer Experience Representative at Extended Stay, you will be responsible for providing exceptional service to our guests. This role is ideal for individuals who are passionate about delivering high-quality customer experiences and are looking for a challenging and rewarding career opportunity.

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About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Specialist. In this role, you will be responsible for assisting guests at all times, responding to guest requests with diligence, and providing reasonable accommodations in response to guest requests.

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Salary: $40,000 - $60,000 per year, based on experience. Our competitive salary package includes a base salary, as well as opportunities for advancement and professional growth.

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Responsibilities: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company guidelines; Collect relevant guest information for potential sales leads

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Requirements: 1-2 years of experience in customer service or a related field; Excellent communication and interpersonal skills; Ability to work in a fast-paced environment and multitask effectively; High school diploma or equivalent required

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Benefits: Comprehensive health insurance; 401(k) retirement plan with company match; Paid time off and holidays; Opportunities for professional growth and development



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