Senior Claims Specialist

4 weeks ago

Los Angeles, California, United States Chubb Full time
Job Description

This is a challenging role that requires analytical skills to resolve workplace claims. As a Claims Professional in Employment Practices Liability, you will use your knowledge of Employment Law, contracts, and claims to partner with defense counsel and insureds in resolving discrimination, harassment, and other workplace-related claims.

The work is interesting, and the environment is collaborative. Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers from diverse backgrounds, including Law Enforcement, Human Resources, and other disciplines in Claims and Legal.

Responsibilities
  • Contribute to a collaborative environment by raising new ideas, demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives.
  • Complete accurate and timely coverage, liability, and damage investigations and evaluations on complex Employment Practices Liability insurance policies.
  • Establish, document, and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
  • Represent the company at meetings with management and business partners, as well as virtually at mediations.
  • Effectively utilize technology systems and tools to track and manage caseload in the most efficient and effective manner.
  • Build and maintain productive relationships with internal and external customers, including clients, underwriters, and agents.
  • Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.
  • Assume part of Training responsibilities for New claim examiners.
  • Provide coaching and guidance to new claim examiners.
  • Manage Claims on the most complex Policy forms.
Additional Requirements
  • Licensing: You must obtain and maintain required adjuster licenses within 90 days of hire.
  • Training: Chubb managers, claim examiners, and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities.

The pay range for this role is $71,500 to $115,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://www.chubb.com/us-en/careers/benefits.

Qualifications:

  • BA/BS College Degree Preferred. JD is helpful, but not required.
  • 3 to 5 years experience in EPL or handling claims of a comparable complexity or working in a legal position.
  • Excellent verbal and written communication skills.
  • A personal commitment to superior performance that adds value to our company.
  • Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts.
  • An aptitude for evaluating, analyzing, and interpreting technical information.
  • Sound decision-making skills.
  • Proven ability to work independently as well as part of a team.
  • Must demonstrate a high level of initiative and leadership skills.
  • Excellent time management, problem-solving, and organizational skills are required.
  • An ability to adapt to new ideas and situations.
  • A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

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