Lead Investigator for Child Welfare

2 weeks ago


El Paso, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

**Senior Child Protective Investigator V**

This role involves conducting thorough investigations in various regions facing a significant number of unresolved cases. The responsibilities will encompass both new and ongoing investigations that require immediate attention.

The investigator will engage in high-stakes cases and provide expert consultation and support to colleagues on intricate protective services matters.

The position also includes mentoring and training opportunities for investigative personnel.

Travel Requirements:

This role necessitates extensive travel, approximately 90% of the time, with a minimum of four days a week spent traveling outside the local area based on assignment locations.


This position is flexible and can be based in any region at various departmental offices.

Key Responsibilities:

Conducts inquiries into allegations of child abuse or neglect to evaluate potential risks to children by interviewing parents, relatives, and other relevant individuals; assessing the living conditions; and collecting essential information from various sources.



  • Decides on necessary actions to mitigate immediate threats to child safety, which may include testifying in court for emergency protective measures, arranging for alternative care, or referring families to crisis intervention services or community resources.
  • Documents all interactions, case notes, and narratives in the Information Management Protecting Adults and Children System within mandated timelines.

Fosters and maintains productive relationships between Child Protective Investigations personnel and law enforcement, judicial authorities, legal representatives, medical professionals, and community organizations.



  • Participates in training sessions, meetings, and case discussions.
  • Performs additional duties as necessary to support unit operations.
  • Encourages and exemplifies respect for cultural diversity among colleagues and all professional interactions.
  • Maintains regular attendance in accordance with departmental policies.
Required Knowledge, Skills, and Abilities:
Familiarity with child development principles.
Understanding of family dynamics.
Knowledge of Child Protective Investigation policies and procedures.
Proficiency in building and sustaining effective professional relationships.
Competence in both verbal and written communication.
Ability to collaborate effectively with CPS staff, law enforcement, and community stakeholders.
Expertise in investigating and resolving complex child abuse or neglect cases.
Capability to assess investigation records against departmental quality and quantity standards.
Skill in reviewing ongoing investigations and determining necessary actions to ensure child safety prior to case closure.
Proficiency in utilizing technology for documentation and case management.
Ability to manage multiple responsibilities and adhere to deadlines.
Capacity to work collaboratively with other professionals in the community.
Skill in assisting colleagues facing job performance challenges.
Ability to work independently and efficiently with minimal supervision.
Willingness to travel statewide for extended periods.

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