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Bilingual Customer Service Ambassador

2 months ago

Plano, Texas, United States Prosperity Bancshares Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Prosperity Bancshares. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers in a bilingual capacity.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
  • Meet or exceed customer satisfaction targets and quality standards.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • 2+ years of customer service experience in a bilingual environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.