Customer Service Ambassador

4 weeks ago


Plano, Texas, United States Mexican Sugar Full time

We are seeking a highly skilled and motivated Customer Service Ambassador to join our team at Mexican Sugar. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Job Summary:

The Customer Service Ambassador will be the face of our restaurant, responsible for creating a welcoming and friendly atmosphere for our guests. This role requires a high level of energy, enthusiasm, and a commitment to exceeding customer expectations.

Key Responsibilities:

  • Provide exceptional customer service by greeting guests, taking orders, and serving food and beverages in a timely and efficient manner.
  • Maintain a clean and organized workspace, including the dining area, kitchen, and restrooms.
  • Work effectively with servers, bartenders, and other staff members to ensure seamless service and a positive guest experience.
  • Assist with special cleaning projects, including repair and maintenance of equipment and facilities.
  • Communicate effectively with guests, coworkers, and management to ensure a positive and efficient service experience.
  • Follow all safety guidelines and protocols to ensure a safe working environment.

Requirements:

  • High school diploma or equivalent required.
  • Ability to stand for long periods and lift up to 50 pounds.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Previous experience in customer service or a related field preferred.

What We Offer:

  • Competitive hourly rate: $12-$15 per hour.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

About Us:

Mexican Sugar is an equal opportunity employer committed to diversity and inclusion. We are proud to participate in the E-Verify program and maintain a legal workforce. We are a growing company with a passion for providing exceptional customer service and creating a positive work environment.

Estimated Salary Range: $12-$15 per hour.



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