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Senior Technical Program Manager, Product

2 months ago


San Francisco, California, United States DoorDash USA Full time
{"h3": "About the Role

", "p": "At DoorDash, we're building a scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. As a Senior Technical Program Manager, you'll provide fundamental support to the underlying technology services and the engineers building these services. This is a challenging task, but it's also an exciting opportunity to make a meaningful impact.

", "ul": [{"li": "You will drive important engineering-wide initiatives related to convenience and grocery, empowering local economies by helping merchants open, grow, and operate more profitably. Platform areas span mobile and backend interfaces. Programs will require a strong technical understanding, cross-organization coordination, stakeholder management, and ownership of results.

"}, {"li": "You will report into the centralized Technical Program Management team in Engineering.

"}], "h3": "Key Responsibilities

", "ul": [{"li": "Own Platform Programs - You will partner closely with Dasher & Logistics, Marketplace, Merchant, and New Verticals engineering organizations to establish the vision, strategy, technical direction, and success metrics for our engineering teams. Focus areas for your programs will include evangelizing platform visions, executing strategic projects to enable multi-vertical scale, and adoption by product engineering teams.

"}, {"li": "Plan & Execute Optimizations - You will drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking, and provide visibility to resource allocation and prioritization.

"}, {"li": "Demonstrate Technical Depth - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient.

"}, {"li": "Nurture Stakeholders - You will manage all stakeholder expectations from leadership to individual teams, possess strong problem-solving and negotiation skills, and earn the trust of partners and teams.

"}, {"li": "Navigate a Complex Organization - You understand engineers and enjoy working with them. You will build trust by developing strong technical domain knowledge that adds value beyond project management.

"}, {"li": "Manage Process & Timelines - You will manage timely and succinct communications to leadership and across teams to ensure accountability. You'll develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash's culture. You'll balance urgency and priority while moving the needle on multiple initiatives.

"}], "h3": "Requirements

", "ul": [{"li": "Bachelor's Degree with experience in Computer Science, Software Engineering, or other related discipline.

"}, {"li": "5+ years recent experience as a Technical Program Manager at a technology company.

"}, {"li": "Experience in large-scale distributed systems and system architecture.

"}, {"li": "Experience working with platform engineers and directly engaging on product development, with a thorough understanding of software development processes.

"}, {"li": "Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling.

"}], "h3": "What We Offer

", "p": "At DoorDash, we offer a competitive salary, comprehensive benefits, and a dynamic work environment. If you're passionate about technology and leadership, we encourage you to apply.

"}