Shift Supervisor

1 month ago

Saint Albans, Vermont, United States Rensko Holdings Full time
Job Title: Shift Supervisor

As a Shift Supervisor at Rensko Holdings, you will play a vital role in ensuring the smooth operation of our restaurants. This is a dynamic and challenging position that requires strong leadership and communication skills.

Key Responsibilities:
  • Lead by example and demonstrate the importance of treating every team member and guest with respect
  • Assist the Restaurant Manager in recruitment and retention strategies
  • Reacts immediately to issues requiring attention during the shift
  • Provides ongoing, specific direction to team members
  • Encourages an exciting and fun work environment while motivating team members to meet goals
  • Trains, orientates and monitors new team members, using PTS and feedback binder
  • Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
  • Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
Requirements:
  • Displays knowledge of and works in compliance with applicable legislation
  • Complies with and enforces all Tim Hortons operating standards
  • Ensures that all product and packaging is properly merchandised and stocked
  • Responsible for shift cash procedures
  • Maintains operational efficiency through use of positioning charts
  • Supervises team members to ensure primary and secondary duties are completed
  • Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
Working Conditions:
  • Works in compliance with the occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner

Postural & Physical Demands Requirements:

  • Frequent reaching above waist, chest, and shoulder level, as well as below waist level
  • Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
  • Continuous standing on tiled surfaces for all tasks
  • Ability to stand for long periods of time without a break
  • Frequent hip flexion while walking for all tasks
  • Occasional lifting of boxes of supplies/products weighing from 5 - 30 lbs.

Language: English

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